UTSG Resources

For Students

Campus Resources:
Academic Success Centre 416.978.7970
Accessibility Services 416.978.8060
Anti-­‐Racism & Cultural Diversity Office 416.978.1259
Assault Counsellor/Educator 416.978.0174
Campus Police (information) 416.978.2323
Centre for International Experience 416.978.2564
Community Safety Office 416.978.1485
First Nations House 416.978.8227
Health & Wellness Centre 416.978.8030
Housing Services 416.978.8045
Multi-­‐Faith Centre 416.946.3120
Sexual Harassment Office 416.978.3908
Sexual & Gender Diversity Office 416.946.5624
WalkSmart 416.978.7233

Available 24 hours a day
Fire, Police, Ambulance 911
Campus Police (urgent) 416.978.2222

Community Resources:
Good 2 Talk Student Helpline 1.866.925.5454
Distress Centres 416.408.4357
Gerstein Centre Mental Health Crisis Line 416.929.5200
Ontario Mental Health Helpline 1.866.531.2600
Assaulted Women’s Helpline 416.863.0511
Toronto Rape Crisis Centre 416.597.8808
Sexual Assault & Domestic Violence Care Centre 416.323.6040
Drug & Alcohol Helpline 1.800.565.8603
Ontario Problem Gambling Helpline 1.888.230.3505

For Teaching Staff

Responding to distressed students

Student crisis situations
Students overwhelmed or in crisis, disturbing behaviour, references to suicide or violence.
Student Crisis Response (during regular business hours) 416.946.7111

Concerning student situations
Unusual, challenging or distressing behaviour, complex academic difficulties.
College/Faculty Registar
Student Academic Progress 416.946.0424
Health & Wellness 416.978.8030

Emergency situations
Medical emergencies, references to suicide or violence, assault, police matters, all after-­‐hours emergencies and crises.
Fire, Police, Ambulance 911
Campus Police 416.978.2222

Personal safety situations
Harassment and stalking, bullying and threats, domestic/family violence, sexual assault
Community Safety Office (during regular business hours) 416.978.1485

Safety Resources

Campus Police St. George
416.978.2222 (urgent); 416.978.2323
The Campus Police work in partnership with the community to create a safe and secure environment for students, faculty, and staff. They provide many services, including educational programs and conflict resolution.

Safety at the University of Toronto
This University of Toronto website contains a list of safety programs and services, policies and guidelines, as well as prevention programs related to safety.

Work Alone Program
A service that allows anyone who is alone on campus during evening, weekend, or holiday quiet times to call the Campus Police and arrange for a check-­‐in while working and an escort when it’s time to leave.

416.978.SAFE (7233)
WalkSmart escorts are available 7 days a week, 365 days a year from dusk until dawn. You can request a walk between buildings on the St. George campus, from buildings to the surrounding TTC locations or parking lots. Call to arrange for patrollers to come to your location or arrange regular walks each week.

Community Safety Office
Offers support, advice and information about intervention options for individuals who have had their personal safety compromised. They will assist in the development of a safety plan and provide referrals to appropriate resources on/off campus.

Sexual Harassment Office
The University’s Sexual Harassment Policy covers harassment based on sex and sexual orientation and applies to students, staff and faculty members. The University of Toronto does not tolerate any form of sexual harassment and is actively endeavouring to provide an environment free of it. All forms of sexual harassment, from verbal abuse to unwanted touching to homophobic insult are covered by the University’s policy. The Sexual Harassment Officer provides education to the community, administers the formal complaint procedure and offers nonp partisan advice and counsel to those involved in the complaint process.

Contacting the Sexual Harassment Officer is not a commitment to filing a complaint; people can contact the office on an anonymous basis simply for advice.

Health Resources

U of T Health Services (St. George) – Health and Wellness
Health and Wellness Services and Programs on St. George campus offer a range of services for University of Toronto students. The health team includes family physicians, registered nurses, a Community Health Coordinator, a Health Promotion Nurse, support staff and peer health educators. Services include comprehensive medical care, counselling and referrals, dressing care, immunizations and travel health education. Comprehensive sexual health assessment, care and counselling are also available for men and women, including contraception counselling, education and prescriptions.

Counseline offers face-­‐to-­‐face counselling to undergraduate students affiliated with a college, as well as students registered with the Transitional Year Program and the Bridging Program.

Academic Support

Academic Success Centre
The Academic Success Centre offers drop-­‐in sessions and appointments with a Learning Strategist, resources on how to get off to a good start, tools to help you develop effective learning strategies, workshops on a variety of academic topics, and a variety of programs and peer support to help you succeed in your academic role.

Meet with a Learning Strategist
Meet with a Learning Strategist for one-­‐to-­‐one individualized support during our drop-­‐in hours, or by booking an appointment. They have drop-­‐in hours throughout the week for quick meetings of up to 30 minutes. No pre-­‐booking is required—simply check the schedule for the current week and walk in. 50-­‐minute appointments must be scheduled in advance by phone (416.978.7970), in person at the Student Life Front Desk in the Koffler Student Services Centre building at 214 College St.

Accessibility Services
Call or visit the front desk for general information. To make an appointment, call, email, or visit. If a student is experiencing difficulties that affect their learning and they suspect that they may have a disability, they may want to register with Accessibility Services. If a student is struggling at their academics and don’t know why and they are wondering whether they may have a disability, they can explore various options through Accessibility Services.

College/Faculty Registrars
List of Registrar offices across St. George Campus.

Other Resources

Student Life
The division of Student Life brings coherence to complexity and creates opportunities to build skills, foster community and integrate learning. It connects life to learning. Various professionals at the office use evidence-­‐based, student-­‐centred professional practice and strategies to support, engage and challenge students as they develop and grow. They offer lots of programming, such as a hub for Aboriginal students, a centre for international students, and peer-­‐based mentorship. Student Life departments include:

  • Aboriginal Student Services/FNH
  • Academic Success Centre
  • Accessibility Services
  • Career Centre
  • Centre for Community Partnerships
  • Centre for International Experience
  • Clubs & Leadership Development
  • Family Care Office
  • Grad Life
  • Hart House
  • Health & Wellness Centre
  • Housing Services
  • Mentorship & Peer Programs
  • Multi-­‐Faith Centre
  • Orientation, Transition & Engagement
  • Sexual & Gender Diversity Office
  • Sport & Physical Activity

The division of Student Life offers a number of programs, services and resources to support students, staff and faculty during their time at U of T.

It also offers resources specifically designed for students in distress.

Also contact Student Life if you encounter students with highly unusual, risky, distressing or difficult behaviour for which there is no standard referral or resource available at the University.

Family Care Office
The Family Care Office can provide students with information about child care options near the University, near their place of work and/or near where they live. Municipalities offer childcare subsidies to help you with the cost of childcare; consider applying as soon as possible as wait lists can also be long. If you live in the City of Toronto and would like to have an idea of whether you are financially eligible and how much they would cover, please use the fee calculator on the City of Toronto website. For more information on childcare subsidy, benefits, and tax credits, please refer to the corresponding tipsheet: Toronto or Outside of Toronto (Peel, York, Durham & Halton).

Sexual & Gender Diversity Office
The Sexual & Gender Diversity Office (SGDO) develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. The Office provides innovative education, programming, resources and advocacy on sexual and gender diversity for students, staff and faculty across the University’s three campuses.

Anti-­Racism & Cultural Diversity Office
The Office is mandated to offer programs and services to students, faculty and staff across the three campuses. The Anti-­‐Racism & Cultural Diversity Officer is a member of the Equity Issues Advisory Board at the University of Toronto and works closely with fellow Equity Offices. The Office engages collaboratively with stakeholders on campus to enable the University’s academic mission through the integration of its commitment to equity, diversity and inclusivity.