Community Resources

For Students in Crisis – General (across the GTA, including Scarborough and Mississauga)

Good2Talk – Ontario’s PostC Secondary Student Helpline
A free, completely confidential and anonymous services that offers students professional counselling, mental health information and connections to local resources. The service is available 24/7 in English and French.

Peel Crisis Services & COAST
Offers 24-­‐hour crisis intervention services (phone and outreach) to people with mental illness who are in crisis. Phones are staffed by mental health workers. Outreach in response to a crisis in the community is done by a mental health worker and a specially trained police officer

Spectra Helpline
905.459.7777 English, Punjabi, Urdu, Hindi, Spanish & Portuguese (Mississauga & Brampton)
905.459.7770 English (Caledon)
416.920.0497 Mandarin & Cantonese
905.278.4890 TTY
Serving Mississauga, Brampton and Caledon. Offers 24-­‐hour, anonymous, confidential distress and emotional support lines for anyone who needs a caring, compassionate, and non-­judgmental listening ear.

Distress Centres of Toronto
Confidential support and referrals provided by volunteers 24 hours a day. Interpreters for callers in crisis are available in 151 languages. TTY service available for the hearing impaired.

Distress Centre Oakville
Confidential support and referrals provided by volunteers 24 hours a day.

Telecare Burlington
Confidential support and referrals provided by volunteers 24 hours a day.

Victim Services of Peel
Offers 24-­‐hour immediate crisis intervention to persons victimized by crime or tragic circumstances in the Peel community.

Kid’s Help Phone
Offers, anonymous and confidential professional counselling, referrals and information through technologically-­‐based communications media to youth under the age of 20.

Trillium Hospital – Mississauga Crisis Team
Offers assessments and counselling to adults who are experiencing a mental health crisis. This can include people suffering from depression, anxiety, relationship difficulties, stress, and family crisis as well as those who are suicidal, or who are family members of trauma victims.

Hope 24/7
Offers 24-­hour crisis line, online chat, and in-­person counseling and support, referrals, information about sexual abuse and assault.

Gerstein Centre
Provides crisis intervention to adults living in the City of Toronto who are dealing with mental health issues.
The City of Toronto offers a variety of crisis services through Emergency and Crisis Services at

For Lesbian Gay Bi Trans Youth in Crisis

Lesbian Gay Bi Trans Youth Line
Offers a toll-­‐free Ontario-­‐wide peer-­‐support phone line (and TTY) for lesbian, gay, bisexual, transgender, transsexual, 2-­spirited, queer and questioning young people.
Sunday-­Friday, 4pm -­9:30pm

519 Community Centre
This is a Toronto-­based community centre. The 519 is a meeting place and focus for its vital and varied downtown Toronto community. Within a supportive environment it responds to community issues and needs by supplying the resources and opportunities to foster self-­determination. It is committed to principles of accessibility, voluntarism, individual dignity and value, participation and celebration.

Trans Lifeline
This line is primarily for transgender people experiencing a crisis. This includes people who may be struggling with their gender identity and are not sure that they are transgender. While our goal is to prevent self-­‐harm, we welcome the call of any transgender person in need. We will do our very best to connect them with services that can help them meet that need. If you are not sure whether you should call or not, then please call us.

Supporting Our Youth
Supporting Our Youth (SOY) is an exciting, dynamic community development program designed to improve the lives of lesbian, gay, bisexual, transsexual and transgendered youth in Toronto through the active involvement of youth and adult communities. We work to create healthy
arts, culture and recreational spaces for young people; to provide supportive housing and employment opportunities; and to increase youth access to adult mentoring and support.

Central Toronto Youth Services Pride & Prejudice
Through individual counseling and group work, our programs support youth who are challenged by a wide range of issues. Our clients may be exploring issues related to gender identity and/or sexual orientation, community, homophobia, friendships, and family. They may also need support during a life transition. We serve youth who are struggling with depression or anxiety, or confronting traumatic experiences, including childhood abuse and family violence. We help clients make sense of and cope with a variety of complex struggles.

Rainbow Health Ontario
Rainbow Health Ontario (RHO) is a province-­‐wide program working to improve access to services and promote the health of our lesbian, gay, bisexual, trans and queer (LGBTQ) communities. We provide valuable resources for all stakeholders including: community groups, service providers, researchers, policy makers and educators.


Assaulted Women’s Helpline
TTY – 1.866.863.7868
#SAFE (#7233) on your mobile phone (Bell, Rogers, Telus and Fido)
Offers 24p hour telephone and TTY (teletypewriter) crisis line to all women who have experienced abuse. Counseling, emotional support, information and referrals to are provided to women who have experienced abuse as well as their friends and family members.

Interim Place
TTY – 905.676.0284 or 905.403.0453
Provides free, confidential crisis support for women who have experienced violence. Services also include emergency shelter, counselling for women and children, safety planning, and support and advocacy.

Hope 24/7
Offers 24-­hour crisis line, online chat, and in-­person counseling and support, referrals, information about sexual abuse and assault.

Toronto Rape Crisis Line (also Multicultural Women Against Rape)
Provides a free 24 hours a day, 7 days a week crisis line service. The Crisis Line is a private and confidential crisis intervention/support service. The Crisis Line will assist anyone who has been raped, sexually assaulted or abused; anyone who has had unwanted sexual touching; incest survivors; survivors of childhood and adult sexual assault; and, family and/or friends. Their services are free and confidential. You don’t have to give your name, leave your number or fill out any forms. You can also make an appointment to come in and talk to a counselor at 416.597.1171.


Sexual Assault and Domestic Violence Care Centre – Women’s College 416.323.6040

Sexual Assault and Domestic Violence Care Centre – Scarborough Hospital 416.496.2555

Sexual Assault and Domestic Violence Care Centre – Mississauga Trillium Hospital 905.848.7493


Mount Sinai Hospital: 416.586.4800
Toronto General Hospital: 416.340.3388
Women’s College Hospital: 416.323.6500
Centre for Addiction and eMental Health (CAMH): 416.535.8501 ext. 6885


I am sick
Tool for finding after hours walk-in clinics

Albany Medical Clinic
807 Broadview Avenue

Bay College Medical and Lockwood Diagnostics *UHIP Accepted
(family practice, walkp in, dental care, optometric centre, physiotherapy and rehab, and pharmacy)
790 Bay St. Ste. 108 (Bay St. at College St.)

Optometric Centre: 416.925.6677
Dental Centre: 416.640.6400
Physio and rehab: 416.847.1100

The Bay Centre for Birth Control
790 Bay St. 8th Floor (Bay St. at College St.)

Bay College Medical Centre *UHIP Accepted
777 Bay St. Ste. 216C

Bay-­Wellesley Medical Services & Walk-­In Clinic
#100 – 984 Bay St.

College-­‐Care Walk-­‐in Clinic *UHIP Accepted
351 College St. (College and Spadina)

The Doctor’s Office
595 Bay Street

Fairlawn Medical Centre *UHIP Accepted
2401 Yonge Street

Fast Lane Walk-­in Clinic *UHIP Accepted
799 Bloor St. W.

Harbourfront Health & Wellness *UHIP Accepted
8 York St.

Sheppard Beecroft Medical Clinic *UHIP Accepted
48 Sheppard Ave. W. (Yonge St. and Sheppard Ave.)

For other Toronto Walk-in Clinics visit the MyCityToronto website. To arrange for a doctor to visit you at home contact MedVisit.
To get health advice or general health information from a Registered Nurse, call Telehealth Ontario at 1.866.797.0000 or visit the Telehealth website.


I am sick
Tool for finding after hours walk-­in clinics

South Common Medical Walk-­In
2110 Burnhamthorpe Rd. W.

The Doctor’s Office (MCI)
4099 Erin Mills Pkwy

Kirillos Walk-­in Clinic
2458 Dundas St. W.

Southdown Walk-­In Clinic
1375 Southdown Rd.

Multispecialty Walk‐In Clinic
21 Queensway W.

Queentario Medical Centre
2325 Hurontario St.


I am sick
Tool for finding after hours walk-‐in clinics

The Doctor’s Office Walk-­In
4410 Kingston Road (Swiss Chalet Plaza)

Malvern Medical Centre
#100-­‐1333 Neilson Road

After Hours Clinic Walk In @Rouge Valley Health Centre
2867 Ellesmere Road

CMC Medical Clinic at Milner Medical Centre
857 Milner Avenue


211 Ontario Dial 211
211’s award-­‐winning telephone helpline (2-­‐1-­‐1) and website provide a gateway to community, social, non-­‐clinical health and related government services. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.

Mental Health Helpline
The Mental Health Helpline provides information about mental health services in Ontario.

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol, drugs, mental health or gambling.
ConnexOntario Drug and Alcohol Helpline: 1.800.565.8603
ConnexOntario Mental Health Helpline: 1.866.531.2600
ConnexOntario Ontario Problem Gambling Helpline: 1.888.230.3505

Telehealth Ontario
Call to speak to a nurse about a medical or health-­related issue.

Family Navigation Project
1.800.380.9FNP (9367)
Developed by families for families, the Family Navigation Project seeks to engage with, inform, advocate and provide connections for, support, and empower the families of youth with serious mental health and addictions problems so that the youth and families receive the help they need at the right time, in the right place and from the right people.

Mood Disorders Association of Ontario
1.866.363.MOOD (6663)
MDAO offers free support programs to people across Ontario, and their families, who are living with depression, anxiety or bipolar disorder.

Mind Your Mind
Mindyourmind is an award-­winning, non-­profit mental health program that engages youth, emerging adults and the professionals who serve them to co-­‐develop reliable and relevant resources. These resources are designed to reduce the stigma associated with mental illness and increase access and use of community support, both professional and peer-­based.

Sheena’s Place
Sheena’s Place offers hope and support to individuals aged 17 and over, families and friends affected by eating disorders by providing a wide range of professionally facilitated support groups and services.

Breakaway Addiction Services
Provides seamless, comprehensive and effective harm reduction services and a full range of addictions treatment services that are amenable to an individual’s needs and goals. Their services are offered through community-­based facilities with a focus on street and community outreach.

Schizophrenia Society of Ontario
Offers a help line to people and families affected by schizophrenia.

Mad Students Society
Mad Students Society is an unfunded, unstaffed, voluntary, and free peer support and advocacy group of and for students who have personal experiences with psychiatric or mental health systems. They meet monthly and communicate through an email discussion listserv to support each other, discover tools for self-­advocacy, and connect with our history and broader social movements. They meet in Toronto, Hamilton and North York.


211 Toronto
Dial 211 or 416.397.4636 (from a pay phone)
Some agencies in Toronto offer services in different languages. Getting the service in your language sometimes depends on whether someone who speaks your language works at the agency. If you prefer to be served in your language, ask the agency if they have a worker who speaks your language or if they can connect you to another service that speaks your language. When you call, you will have to be patient. You may have to wait for help, because many people are waiting for service in their language. Once you call, you may be put on a waiting list to see a mental health professional. The agency may make an appointment for you to meet with someone. You may meet with a staff member who will ask you what kind of help you need, and tell you what the agency can offer.

Across Boundaries
This ethno-­racial community mental health centre can put you in touch with supports and services familiar with your culture and language. Provides services in many languages including Urdu, Hindi, Tamil, Farsi (Dari and Pashto) Somali, Swahili, Amharic, English, Mandarin, Filipino, Sinhalese, Arabic, Antawi, Yoruba, and Punjabi.

Community Resource Connections of Toronto – Culturally Oriented Psychosis Education and Early Intervention Program
Offers reference to various resources across Toronto. Check out their guide: Navigating Mental Health Services in Toronto: A Guide For Newcomer Communities, available at

Canadian Mental Health Association – Rehabilitation Action Program
The program offers specialized services to the Tamil, Somali and Afghan communities and has the capacity to serve members of the culturally diverse population.

Hong Fook Mental Health Association
Is able to work with the Cambodian, Chinese, Korean and Vietnamese communities. The Association aims to help people with linguistic and cultural barriers to gain access to mental health services.

Canadian Centre for Victims of Torture
Helps people heal from torture. Their website has lots of practical information about recovery, and links to services in Toronto.

Anishnawbe Health Toronto 24/7 Mental Health Crisis Management Service
Promotes Traditional Aboriginal practices but has affirmed and placed them at its core. Its model of health care is based on Traditional practices and approaches and are reflected in the design of its programs and services. There are three locations across Toronto.

COSTI Immigrant Services
Assists settlement, information and referral, advocacy, orientation, sponsorship, job search training, translation and interpretation, mental health services, and LINC classes (Language Instruction for Newcomers to Canada).